MIMI B FASHION SUPPORT

Frequently Asked Questions (FAQ)

Everything you need to know about shopping with Mimi B Fashion. Search below or browse by topic.

Free U.S. ShippingQualifying orders over $75
Easy ReturnsReview eligibility in our policy
Secure CheckoutProtected Shopify checkout
Friendly SupportWe are here when you need help

01

Orders & Shipping

Do you offer free shipping?

Yes. Mimi B Fashion offers free U.S. shipping on qualifying orders over $75.

How long will my order take to arrive?

Delivery timing can vary by product, destination and fulfillment location. Please review the delivery information shown for your order and your shipping confirmation. If you need help with an existing order, contact us with your order number.

How can I track my order?

When tracking becomes available, it is sent using the contact information associated with your order. If you cannot locate your tracking details, contact our support team and include your order number.

Can I change or cancel an order after placing it?

Please contact us as soon as possible after placing your order. We will review the order status and help where possible, but changes or cancellations cannot be guaranteed once processing or fulfillment has started.

02

Returns & Refunds

What is your return policy?

Return eligibility, timeframes and instructions are provided in our current Refund Policy. Please review the policy before sending an item back.

What should I do if my item arrives damaged or incorrect?

Please contact Mimi B Fashion as soon as possible with your order number and clear photos of the item and packaging. Our support team will review the issue and guide you through the next steps.

How do I start a return or ask a refund question?

Review our Refund Policy first, then contact us through the Contact Us page with your order number and the reason for your request.

03

Product & Sizing

How do I choose the right size?

Use the size and measurement information shown on the individual product page whenever available. Sizing can vary between products, so product-specific measurements should be your primary reference before ordering.

Will product colors look exactly the same as they do on my screen?

We work to display products as accurately as possible, but colors can look slightly different depending on lighting, photography and your screen settings.

Why is a product or variant unavailable?

Availability can change as inventory updates. If a size, color or product is unavailable, please choose another available option or check back later for updated stock.

04

Payment & Security

Is checkout secure?

Yes. Checkout is processed through Shopify using the secure payment methods currently enabled for Mimi B Fashion.

Which payment methods can I use?

The payment methods currently available to you are displayed during Shopify checkout. Availability can depend on your location and the payment options enabled on the store.

Where do I enter a discount code?

When a valid promotional code is available, enter it in the discount field during checkout. Promotion terms and eligibility may vary by offer.

05

Account & Support

How can I contact Mimi B Fashion?

You can use our Contact Us page, email us at Rutharmelle1@yahoo.com, or call +1 561 389 1784.

What information should I include when asking about an order?

Please include your order number, the name or email used for the order, and a short description of what you need help with. This helps our support team review your request more efficiently.

Do I need an account to shop?

If guest checkout is available, you can complete your purchase without creating an account. An account can make it easier to access customer features offered by the store.

Still need help?

We’re happy to help.

Questions about an order, product, sizing or shipping? Contact Mimi B Fashion and include your order number when applicable.